Welcome to iStore Dubai! By accessing or using our website or services, you agree to comply with our Terms and Conditions ("Terms"). Before using our website or services, please carefully read and understand these Terms.

Use of our website and services is only allowed for lawful purposes. Any content you post or transmit through our website or services is your responsibility, and we reserve the right to remove any inappropriate content or content that violates these Terms.

To receive equipment delivery, you must present the original receipt without exception or alternative.

The standard time for normal service is 48 hours, but in cases where spare parts are not readily available, it may take longer to complete the service. iSTore Dubai is not responsible for any delays beyond its control, such as natural disasters, acts of terrorism, or transportation issues.

iStore Dubai is not liable for any uncollected items left beyond 30 days from the date of fixing, as the company cannot ensure their safekeeping or storage.

Any data lost during the repair process is the client's responsibility, and iStore Dubai is not accountable for any data that may be corrupted or deleted during the repair work.

If a customer cancels a repair request or if the unit is deemed beyond repair, iStore Dubai will charge a service fee of AED 100 to cover handling and processing costs.
For devices damaged by liquids, iStore Dubai cannot guarantee complete repair. The customer will be charged a fee for the recovery and restoration of any components that can be salvaged.

Our website and services, including content, graphics, and technology, are protected by intellectual property laws.

You cannot use any of our intellectual property without our prior written consent.
Our website and services are provided "as is" and "as available" without any warranties of any kind. We cannot guarantee that our website or services will be error-free or uninterrupted.

We will not be liable for any damages resulting from the use of our website or services, including those caused by errors or omissions.

We reserve the right to modify these Terms at any time, and any changes will be effective upon posting to our website
These Terms are governed by the laws of the United Arab States, and you agree to submit to the jurisdiction of the courts in that state for any disputes arising under these Terms.

These Terms constitute the entire agreement between you and iStore Dubai and supersede any prior agreements. By using our website or services, you acknowledge that you have read and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

During the repair process, the laptop's status may change as it is an electronic device, and it may not be possible to restore the device to its exact pre-repair condition.